Shipping Policy

Trouve’’s shipping policy, which may be amended Trouve’ time to time in Trouve’’s sole discretion, is as follows.  All pricing is within Trouve’’s discretion and information may be found on Trouve’’s website at: Trouvé Custom Hair Extensions

The carrier is determined by Trouve’ based on delivery location and requested delivery time.  Generally, standard shipping will be via UPS, USPS, FedEx or a similar carrier.  Expedited and express shipping is available.  Expedited and express orders receiving priority processing and will be processed before standard shipping orders.

Tracking information is emailed to Reseller once an order has been shipped Trouve’’s fulfillment center.  Please allow extra transit time for orders shipping to Alaska, Hawaii, and Military APO/FPO.  Expedited and express service is not available for shipments to Military APO/FPO, P.O. boxes, and some locations in Alaska, Hawaii, and certain U.S. territories.

Please allow 24-48 hours for order processing.  All orders will be prepared and shipped during Trouve’’s fulfillment center business hours, Monday through Friday, 8 a.m. to 5 p.m., Mountain Standard Time.  Orders placed on Friday after 11 a.m. Mountain Standard Time will not be processed and shipped until the next business day.  All orders placed on Saturday or Sunday will be processed the following business day.

Tracking information will be emailed to you once your order has been shipped from our fulfillment center. Please save the link emailed to you to track the delivery of your package. 

For help concerning orders, please contact our Orders Department directly at: Contact us